Terms of Service

Last updated: 7 September 2026 Using the marketplace These terms govern your use of the Women's Innovation and Investment Network (WIIN). By browsing, creating an account, or placing an order, you agree to these terms. WIIN is a marketplace: independent businesses list products and services, and WIIN provides the platform to discover, order, and pay for them. Accounts You are responsible for the information you provide and for keeping your login details secure. You must be able to enter a valid contract under the laws of Guyana to place an order. We may suspend or close accounts that are inaccurate, abusive, or used in a way that harms other users or businesses. Orders, prices, and payment An order is an offer to buy from the seller at the price shown at checkout. Prices, availability, delivery options, and fulfilment times are set by the seller and may change until an order is confirmed. Payment is collected through the methods offered at checkout. For services, checkout collects contact details only. When and where the service takes place, and any payment, are arranged directly with the business. Delivery, cancellation, and refunds Delivery, pickup, cancellation, and refund terms are set by each business. If a listing or shop page shows a policy, that policy applies to orders from that business. You can request cancellation from your account while the order is still eligible. The business reviews the request and decides whether to cancel and whether a refund applies under their terms. Any refund amount shown before approval is an estimate only until the business confirms it. Once fulfilment has started (for example, preparing, shipping, or delivering an order, or performing a booked service), cancellation and refund options follow that business's policy. Acceptable use You may not use the marketplace to post unlawful content, impersonate others, interfere with the service, scrape data, or attempt to circumvent security or payment flows. Listings and messages must be accurate and respectful. Platform role WIIN is not the seller of marketplace listings unless a listing clearly says otherwise. Contracts for goods and services are between you and the business. We may assist with support, payments, and dispute handling, but sellers remain responsible for their products, services, and fulfilment. Liability The marketplace is provided as a service to connect shoppers with Guyanese businesses. To the fullest extent permitted by the laws of Guyana, WIIN, MHSSS, and collaborating partners are not liable for indirect or consequential loss, or for seller acts or omissions, except where liability cannot be excluded by law. Changes and governing law We may update these terms as the marketplace evolves. The version published on this page applies from the last-updated date above. These terms are governed by the laws of Guyana. Questions about these terms can be directed to the Ministry of Human Services and Social Security via mhsss.gov.gy. See also our Privacy Policy.